There are two ways production infrastructure collapses. One is an operator accidentally clicking something wrong on the console (Operational Excellence failure), and the other is an attacker exploiting weak credentials, open ports, or excessive permissions (Security failure). Interestingly, both pillars share essentially the same philosophical solution: Replace manual human intervention with code and automation, and make all actions traceable. When you replace operations with code, human error disappears. When you replace security with code, consistency and auditability emerge.